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Welcome to Carlos Wander, where we believe in the spirit of adventure and the call of the wild. Born from a love of exploration and a passion for the great outdoors, Carlos Wander is more than just a store; its a journey. Our founder, Carlos, started this venture after a transformative backpacking trip, realizing the power of the right gear in crafting unforgettable experiences. With a bold and edgy vibe, we bring you top-tier outdoor and travel essentials designed to withstand any adventure you embark on. From rugged backpacks to durable tents, our products are crafted with both functionality and style in mind. Dive into your next escapade with gear you can trust—because every journey deserves the best. Ready to wander? Lets explore together.

Privacy Policy

Privacy policy

At carloswander, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

Information We Collect

We may collect the following types of information:

  • Name, shipping address, and contact details (phone number, email address).

  • Order details and delivery information.

  • Communication records when you contact us at [email protected].

We do not collect or store any online payment details, since all orders are handled through Cash on Delivery (COD) only.

How We Use Your Information

We use your personal information for:

  • Processing and delivering your orders.

  • Providing customer support and responding to inquiries.

  • Sending order confirmations, shipping updates, and important service notices.

  • Improving our services and shopping experience.

Information Sharing

  • We do not sell, rent, or trade your personal information.

  • Your details are only shared with trusted courier partners for delivery purposes.

  • We may disclose information if required by law or government authorities.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

Your Rights

You have the right to:

  • Access and update your personal information.

  • Request correction of inaccuracies.

  • Request deletion of your personal data, subject to legal and operational requirements.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 [email protected]